Terms of Service
Terms of Service
Welcome to Mad Candles. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
We reserve the right to update or change these Terms at any time. The most current version will always be posted here.
2. Products & Availability
All candles are handmade, so slight variations in color, scent, or appearance are normal.
We do our best to keep inventory accurate. If an item you ordered is out of stock, we’ll ship it as soon as it’s back in stock, or we’ll notify you and issue a refund or exchange.
3. Pricing & Payment
All prices are listed in USD and may change without notice.
Payment must be made in full at checkout. We accept major credit/debit cards and any payment options shown at checkout.
Discounts, promotions, and bundles cannot be combined unless stated otherwise.
4. Shipping
We ship orders to the address provided at checkout. Please verify your shipping details before placing your order. Shipping times may vary depending on your location and carrier delays. Mad Candles is not responsible for delays caused by carriers, customs, or external factors beyond our control.
5. Returns & Refunds
Our Return & Refund Policy applies to all purchases. Please review it on our website for details.
6. Intellectual Property
All content on this website, including images, product descriptions, and logos, is the property of Mad Candles and may not be copied, distributed, or used without written permission.
7. Limitation of Liability
We are not liable for any damages or injuries resulting from misuse of our products.
Always follow candle safety guidelines: never leave a burning candle unattended, keep away from flammable materials, and place on a heat-safe surface.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maine, USA.
9. Contact Us
If you have any questions about these Terms, please contact us at info@mad-candles.com.
